COVID-19 Policy

We at Marietta West Cobb Counseling Center are closely monitoring the updates from the CDC and the Georgia Department of Public Health. We are also complying with the resolution passed on March 24, 2020 by the City of Marietta. We are concerned for your safety and health as well as our own. To that end, we have implemented the following policies:

• Until April 18, we are waiving the missed appointment fee one time if you are feeling sick on the day of your appointment and you call to inform your therapist that you are not feeling well.
• We have set up a telemental health platform for online counseling With this technology we can hold counseling sessions via a video call (much like FaceTime or Skype) with a secure connection that is HIPAA-compliant. We hope it will benefit those of you who are not feeling well, who are concerned about going out in public, or who have children at home and no caretaker for you to come into the office.
  If you are interested in using the telemental health option, please let your therapist know as we will have a few tasks to complete to implement for your use.
• We are “closing” the waiting room. To comply with the social distancing requirements and keeping the capacity in office to less than 10, we ask you follow these guidelines:
  • Please wait in your car until you therapist comes to the front door and calls you in.
  • If you are bringing a young child to therapy, please wait in the car and your therapist will walk your child in.
  • If you bring someone else to therapy or if you have someone drive you to therapy, please have the driver wait in the car during your session.
  • Parents, please do not leave the parking lot even if “for a minute.” We cannot stay with your child after the session is over and we need to insure that you are there if your child or their therapist needs you, when the session is over, and that your child is safe at all times.
• We are wiping down door knobs and surfaces multiple times per day with disinfectant. We also suggest that you let your therapist open the interior office door when you are entering and leaving the therapy office.
• In the restroom, we encourage you to use paper towels to touch all surfaces. We have moved the trash can by the door and encourage you to use a hand towel to touch the door knob and turn off the light switch (or just leave the light on).

We do not want to create more alarm and hope you speak with your therapist about any fears you have about this situation. These steps are all being done in an abundance of caution and to protect those who are immunocompromised.

We encourage you to heed the following steps which were found on the GA Dept of Public Health site:

• Wash hands frequently with soap and water for at least 20 seconds at a time.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are ill.
• Cover your mouth and nose with a tissue when you cough or sneeze.
• Do not reuse tissue after coughing, sneezing or blowing your nose.
• Clean and disinfect surfaces that are frequently touched.

Please do not hesitate to contact your therapist if you have any questions or concerns.